FAQs

What key areas do you help merchants with?

We help merchants in three critical areas:

Unlocking and scaling digital marketing activities,
Optimizing and scaling storefronts for growth, and
Identifying opportunities and gaps in storefront strategy and performance.

How can your services help increase customer satisfaction and conversions?

By providing data-driven insights, optimizing storefront design, improving digital marketing strategies, and implementing targeted improvements based on comprehensive analysis, we help businesses enhance their customer experience and increase conversion rates.

What makes your eCommerce growth services unique?

We pride ourselves on a holistic approach that combines deep analytical insights, strategic marketing, technical optimization, and data-driven decision-making.

Our services are designed to provide actionable recommendations that drive tangible business growth and improve overall ecommerce performance.

What methods do you use to optimize an ecommerce storefront?

We use a mix of qualitative and quantitative methodologies, including customer analysis, design optimization, development strategies, and implementing new technology platforms.

Our goal is to benchmark your current position and identify growth opportunities.

How do you approach digital marketing for ecommerce businesses?

We conduct comprehensive audits to understand what is and isn't working with your current digital marketing strategy.

Our approach focuses on solving implementation and attribution challenges, helping you drive growth through paid, owned, and earned channels.

How do you help identify gaps in an ecommerce strategy?

We perform an in-depth analysis of your current storefront, providing a detailed roadmap with actionable insights. This includes digital marketing evaluation, conversion rate optimization (CRO), store benchmarking, process and systems creation, performance testing, and data analytics.

What kind of analytical approach do you take to understand customer behavior?

We use a combination of data, analytics, and in-depth analysis to understand the 'why' and 'how' of customer behavior. This allows us to unlock consumer insights within specific market segments and channels, enabling more informed business decisions.

Do You Have Packages?

Each client is different and thus pricing will be dependent on features and requirements

Please note that you'll NEED to chat with us before we are able to give you accurate pricing.

Do You Offer Ongoing Consulting?

Our consulting services are based on the requirements of the project.

Our engagements can vary, but our typical tenure is three - six months.

How Quickly Can We Work Together?

All work will need to be locked in ahead of time.

Our typical lead time to get started is two weeks, but this can change at anytime due to current work demands.

What eCommerce Platforms Do You Work With?

We're able to work with most eCommerce platforms from a strategic point of view but if the project requires implementation of integration, design or development we generally stick with BigCommerce and Shopify.